Kensington Chimes Music
9 Harrington Road
South Kensington, London SW7 3ES

|Chimes Music Delivery Terms and Conditions|

MAY 2013 - IMPORTANT CHANGE TO DELIVERY TERMS

Free delivery now applies to ALL orders over £25.00 - this includes all printed music, books, instruments, accessories and gifts.

A small carriage charge of £2.99 will be applied to orders below £25.00.

Customers are eligible for free delivery if they order either online, or via telephone or email.

Free delivery applies to orders shipped to UK Mainland addresses only. For international delivery please see below.

Shipping Methods – UK Mainland

Order ValueShipping Method
Up to £100.00 Royal Mail First Class
Over £100.00 Royal Mail First Class Signed For™
Over £200.00 Royal Mail Special Delivery™ Next Day
DHL if over 2kg
Parcel Force 48 (remote areas only)

International Delivery

All orders to international destinations outside of the United Kingdom are charged carriage at cost at time of despatch, regardless of order value. Orders are shipped via Royal Mail Airmail by default, unless specified otherwise. For expedited international delivery we can offer Royal Mail Airsure or DHL Express Worldwide. Please advise us at the time of your order if you wish to use these services.

Expected delivery times

Most orders are shipped within 24 hours (Monday to Friday). For in-stock items, you can expect to receive your order within two working days. Due to the nature of our business, it is not always possible to keep multiple copies of music books in stock. If an item that you have ordered is not currently in-stock, a member of staff will contact you via email to advise you as such.