Thanks for your great service I'm lucky to have access to such a great resource, and it's an added bonus that you're all so friendly and helpful!
- Jan Newman - Head of Keyboard at the Royal Grammar School
Kensington Chimes is my first choice for buying music. The Staff are all incredibly friendly and will go to all lengths to help me find what I'm looking for. I would recommend this store to anyone!
- Nicola Benedetti - Professional Violinist
Good music shops are getting harder and harder to find. Chimes is one of the best; buy ALL of your music there and help this terrific establishment to flourish for years to come!
- John Wilson - Conductor, Arranger & Musicologist
It is good to know that I can rely on the staff at Chimes Music to search out any piece, no matter how obscure and unlikely. Service is always quick, good-natured and efficient. Far more satisfying than faceless on-line shopping!
- Steven Isserlis - Cellist
At the end of yet another day when I reflect that no-one knows anything any more, my thoughts turn to the lovely staff at Chimes, procuring even the most esoteric scores with expertise, knowledge and humour. Good deeds in a naughty world
- Andrew Keener - Recording Producer
Thanks for running a musical haven
- George Shearing - Jazz Pianist
Quick and easy. It was a quick service and easy to place the order
- Moises - Customer
Excellent and very quick!
- Michael - Customer
Decades of Excellent Service. I have been shopping at Chimes for decades. They always have what I'm looking for and offer a most reliable service
- Charles - Customer
Sterling customer service. Friendly people. I phoned the shop and explained to Matthew (South Ken) that I needed the books urgently. Matthew ensured that they were posted on the same day and I received them overnight. Prior to that, Matthew had also gone out of his way to check that the stock was indeed available and got the missing book transferred from another Chimes branch immediately. Sterling service ! I am very impressed. Thank you!
- Aurelia
Delivery was prompt and well packaged
- Avideh
Knowledgeable and timely service. I have always found Chimes Music's staff very knowledgeable and helpful. Their website catalogue is informative and orders arrive promptly
- Elizabeth
Very efficient and quick
- Elaine
Great service.I would definitely buy from Chimes again, as their friendly very helpful staff helped me make sure I had exactly the right music even before it was sent
- Eoin - Customer
Music arrived quickly, low delivery cost. Very good service
- Alison - Customer
A thing that I couldn't source any where else in UK! Arrived quickly. Was exactly the thing I wanted and could not find anywhere else [in particular, a 1/2 size violin chin rest]. Easy navigation round site. Easy simple paying. Quick dispatch. It was not an expensive thing but they treated the order as if it was very important. I liked that. Wishing them well
- Michael - Customer
Thank you so very much for your email, and for being so kind and refunding the postage for me - I really appreciate this! I’ve never really shopped at Chimes Music, and I can assure you that I am so very impressed by your customer service and how helpful you all were, I will definitely be coming back and shopping here for all my music needs in future. Thanks so much again
- Jordan - Customer
I really cannot thank you enough for your tenacity in finally getting this music for me. I knew if it were possible, ‘Chimes’ would be able to do it. This has made my birthday even more thrilling.
- Music Teacher
Howard Blake was asked to name his favorite shop in an interview with Robert Elms on BBC Radio London. He said "Haven't a lot of shops gone? They're all on the internet nowadays. There is one shop, actually. This is very personal. It's a great place, in South Kensington, called Chimes Music Shop. It sells sheet music everything from Bach to Beethoven, and even Blake. And, Tony, who runs it - I would ask, have you got such and such music? And, he would get it in and say `it's there, we've got it´. Now, that's a good service".
- Howard Blake - Composer
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