Thank you for ordering online through Chimes Music and supporting an independent music shop. We're sorry you're not happy with your order and wish to arrange a return. Please get in touch with us to organise returning your order to us. You'll need to get the order back to us (we don't cover the cost of returns postage) but it can either be sent back to us to: Kensington Chimes, 9 Harrington Road, London SW7 3ES or you can drop it into one of our branches (Kensington or Barbican Chimes).  Item(s) need to be received in the same condition that they were sent in.  We can do an exchange for something different or we can refund you for the item(s) that have been returned, upon receipt of the item(s). Please email [email protected] for further details. This is for online orders only. Please note, for items purchased in either of our branches, we don't do refunds but we offer exchanges and credit notes only (within 30 days).

We aim to respond within 24 hours and arrange a return in due course.

For further information please see our Terms and Conditions or alternatively visit the Frequently Asked Questions page.

Navigation

< Back to Barbican Chimes in the City of London
< Back to Chimes Revisits ”Women in Publication: A Sampling”
< Back to Choosing An Edition: The Chimes Guide
< Back to Urtext Editions at Chimes
< Back to Instrument rentals at Chimes
< Back to Instruments at Chimes
< Back to Rare Breeds: The Chimes Guide
< Back to Back to School at Chimes
< Back to Exam Essentials at Chimes